• FREE UK Standard Delivery on all orders.
• Orders will be delivered between Monday to Saturday.
• We use different curriers depending on the parcel size: Royal Mail; DPD; Hermes; UPS.
• We use tracked services with delivery confirmation.
  
• Our usual delivery times are 2-3 days. 
• We ship to UK mainland only (No international deliveries).

Shipping

All items ordered before 12pm will be dispatched the same day (excluding weekends and bank holidays), those ordered after 12pm will in most cases be shipped the following working day. All items shipped by pkcomwares.co.uk will be sent using Royal Mail and DPD unless stated otherwise. Express delivery is available at an extra charge and we reserve the right to change this cost to remain in line with express shipping costs.

Returns

pkcompwares.co.uk offers a 30-day-returns guarantee on all orders. You have the right to return your goods within 30 days of receiving them, though this does not apply to items that have been altered, are missing labels or have signs of having been damaged. If you wish to return any goods using our 30 day returns guarantee you must inform us within 14 days of receiving your order and reasonable care must be taken to ensure the goods remain in good condition. All costs for sending goods back are at the expense of the buyer and we do not cover those costs.

If you opt to return the goods you purchased, we strongly advise requesting proof of postage as pkcompwares.co.uk is not responsible for goods missing in transit. Incorrect orders can be corrected subject to stock availability and additional postal charges are to be paid for by the buyer.

If you receive an item that was not ordered by you and this was a mistake on our part, we will exchange the item at no extra cost.

All goods must be returned by recorded delivery before a replacement/refund can be issued.